Improve in-store customer experience to drive more sales.
Boost call agent retention and efficiency to cut costs and enhance customer satisfaction.
Simplify the workflow of Relationship Managers and help them bring in more customers.
Measure and improve developers’ productivity and satisfaction.
Research
RESEARCH: The State of Employee Experience 2023-2024
FOUNT News
FOUNT Global’s SaaS Platform Fights Workplace Friction
Insights
Work Friction Lessons from Wile E. Coyote's Pursuit of the Road Runner
Podcasts
PODCAST: Managing Friction to Improve Your Employees’ Work Experience
RESEARCH: Gap Between Employees’ and Leaders’ Perception of Work Friction
Your feedback is appreciated.
While you’re here, please check out some of our latest Resources below.
What is a chief customer officer?
The Future of Work is Flow: Interview with Christophe Martel
PODCAST: Employee Experience with Christophe Martel
15 Ways to Reward Employees Without Offering Money
INTERVIEW: The top five trends to watch in the future of work
Gallup’s Global Workplace Survey and the Battle for “Big E”
Say Hello to T-Mobile, our newest customer
Events
Flourishing at Work: A Conversation with Christophe Martel
Charter research briefing: How to get L&D right