Research
RESEARCH: The State of Employee Experience 2023-2024
FOUNT News
FOUNT Global’s SaaS Platform Fights Workplace Friction
Insights
Work Friction Lessons from Wile E. Coyote's Pursuit of the Road Runner
Podcasts
PODCAST: Managing Friction to Improve Your Employees’ Work Experience
Research
RESEARCH: Gap Between Employees’ and Leaders’ Perception of Work Friction
FOUNT’s platform measures your retail associates’ workflow in key store activities, at scale, so that you know what to improve in your customer experience and drive more sales.
Improving your Retail Associates workflow is tough due to complex store operations, inventory systems & customer interactions.
Gathering feedback from your retail associates’ is challenging and
time-consuming.
You hear about multiple complaints from customers or retail associates, but don’t know what to prioritize.
It’s difficult to drive action with your existing data.
Our Work Analytics Platform helps you boost your Retail Associates’ productivity and improve in-store customer experience. The platform works in three steps:
We give you templated and validated surveys for Retail Sales Associates that measure their day-to-day effectiveness across all store activities. These short surveys target small groups and are used to determine what stands in the way of your Retail Sales Associates.
We measure and prioritize what needs to be fixed in which activities, across all your systems and processes. This way, you can focus on what matters most to your Retail Associates productivity and help improve the customer experience.
We empower the right stakeholders with quantifiable data that measures associates’ interactions with everything in their environment, so that you know exactly where you need to act to boost retail associates productivity and improve customer experience and sales.
It’s more efficient. We’re doing less with higher impact.
Transformation Leader, Fortune 500 Retail Company
