Improve in-store customer experience to drive more sales.
Boost call agent retention and efficiency to cut costs and enhance customer satisfaction.
Simplify the workflow of Relationship Managers and help them bring in more customers.
Measure and improve developers’ productivity and satisfaction.
Research
RESEARCH: The State of Employee Experience 2023-2024
FOUNT News
FOUNT Global’s SaaS Platform Fights Workplace Friction
Insights
Work Friction Lessons from Wile E. Coyote's Pursuit of the Road Runner
Podcasts
PODCAST: Managing Friction to Improve Your Employees’ Work Experience
RESEARCH: Gap Between Employees’ and Leaders’ Perception of Work Friction
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While you’re here, please check out some of our latest Resources below.
Workplace Friction: Building better productivity by reducing on-the-job conflicts
3 Work Friction Trends to Watch in 2024
FOUNT’s SaaS Platform Fights Workplace Friction
The Uncanny Rise of Work Friction in the Age of AI
Reducing Work Friction Helps Retail Call Center Agents Hate the Holidays Less
Events
DGFP // HR Data Summit 2023
You’re Giving Your Whole Call Center the Sunday Scaries
Work friction is getting worse, say employees
What Lurks Behind Call Center Employee Attrition? Work Friction
FOUNT Research Reveals Massive Gap Between Employees’ and Business Leaders’ Perception of Work Friction