Insights

Effectiveness Is the New Productivity. To Boost It, Track Work Friction

Insights

It’s Time to Talk About “Addition Sickness,” aka Doing Less with More

Podcasts

Hafners CX Podcast – Episode 14: Managing Change and Customer Experience in Organizations 

Insights

Introduction to Work Friction: What It Is and How You Can Prevent It

Insights

In Digital Transformation, Track This Leading Metric to Beat the Odds and See Success

Insights

Work Friction Sponges: How to Help Managers Stop Absorbing Work Friction

FOUNT News

FOUNT Global, Inc. Awarded AFWERX SBIR Phase I Contract to Address Work Friction for the Department of the Air Force

Insights

Understanding Generative AI’s Error Cost: Where It Stems From, How to Lower It