Insights

The Uncanny Rise of Work Friction in the Age of AI

Insights

Reducing Work Friction Helps Retail Call Center Agents Hate the Holidays Less

Events

DGFP // HR Data Summit 2023

Insights

You’re Giving Your Whole Call Center the Sunday Scaries

FOUNT News

Work friction is getting worse, say employees

Insights

What Lurks Behind Call Center Employee Attrition? Work Friction

FOUNT News

FOUNT Research Reveals Massive Gap Between Employees’ and Business Leaders’ Perception of Work Friction  

Insights

Work Friction is Bad for Business