Reclaiming two hours of work per day is no joke. By zooming into specific day-to-day work moments, FOUNT quantifies what wastes work and shows you what to fix.
Call Center Agents
Retail Associates
Nurses
As the face of the business, agents can’t tolerate obstacles that get in the way of supporting customers. Replace guesswork with precise work friction data and get to the heart of what is causing agents to burn out or leave. Read more.
Deliver a great experience to every customer every time.
“With 5 different screens and 3 approval loops, I’m always on the back foot when solving a customer issue.”
In-person interactions can make or break a customer’s buying decision and any frustration associated with the POS, inventory, store layout, sales targets and security can translate into a negative customer experience.
Optimize efficiency from the sales clerk to the warehouse picker and everyone in between.
“When requesting a restock, the warehouse team takes forever to respond and I end up missing my sales targets.”
As individuals who have devoted their careers to caring for others, it’s critical to reduce friction when interacting with medical equipment, healthcare teams, EHRs, patients and their physical work environment.
Exceptional patient care in-home, onsite or in the ER.
“Priorities are not clear between nurses, doctors, technicians and hospital staff, and every second counts.”
