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Key Insights from the Digital Transformation & AI & in Business Conference
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The Impact of Workplace Friction on Knowledge Workers: Examining Burnout and Its Broader Consequences on CX
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Start Tracking User Acceptance to Enhance the ROI of Your Digital Transformation
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Beyond Best Practices: Designing for Seamless Integration in Digital Transformations
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Internal Customer/Worker Experience KPIs as the Ultimate Leading Indicator
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Why Monitoring AI’s Impact Starts with the User Perspective
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EXposed – EX practices uncovered: Getting the data you need to improve employee’s experiences
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Go alone or go together?
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Making Work, ‘Work’
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Whether you know it or not, you are competing on experience