Platform - FOUNT

Trusted by Transformation Leaders at Fortune 500 companies, such as

How our platform works

FOUNT deploys targeted surveys on key work interactions like dealing with a customer, managing inventory or asking for IT support. With as little as 53 responses, we can capture rich data on work-specific friction.

FOUNT prioritizes the most critical activities where friction occurs. For example, if approval workflows are a major pain point, we’ll help you focus on fixing that process first.

For each activity, our platform tells you what tool, process or team causes friction and for whom.

See what causes friction in the workflow

FOUNT analyses what people say about tools and processes they use to get specific activities done and gives you recommendations for what to do.

FOUNT shows you how your employees’ satisfaction, effort scores or time spent evolve over time as they are using your tools and processes to get specific jobs done.

Examples Of Improvements Recorded

$13M

annual cost savings

-12%

turnover reduction

7M

friction datapoints tracked

+30

points on eNPS

+27

self- service adoption

$1.3M

savings in HR services

“ What I love is how FOUNT’s data guides and helps you prioritize the focus. Foundationally, that’s super important in thinking about how we prioritize this issue. We get a lot of feedback, and it can be like herding cats. The ability to see the scale of the impact and how many people are telling you the same things is powerful. Love the data-grounded nature of it.”

President

US100 Company

“The themes are familiar. This has traction because you can dimensionalize, measure, go and see improvement. That’s the value from the get-go.”

SVP Head Global HR Operations and Shared Services

US50 Health Insurance Company

“When you ask [managers] for higher productivity they always ask for additional resources as a pre-requisite to delivering more… FOUNT shows the opportunities to remove friction, which means you can do things differently, not with additional resources, to get to higher productivity."

CEO

International Hearing Device Enterprise

"We do roundtables. We've heard this feedback. What's different is knowing how much it means to the frontline. We have an aggressive turnover target. This will help us in knowing what’s going to have the biggest impact on the business and satisfaction for the employees."

HR Manager S&D Ops

STOXX Company

"So many great improvements here. Kudos to your team for this… This is really great for peeling back the onion and following where the data is taking you. This will be really helpful to do that. It's also necessary to export the data and take it somewhere to somebody else."

Talent Management Consultant

NYSE listed Financial Company