Learn how a Fortune 100 company reclaimed $13.4M by addressing work friction Book a Demo

From invisible to invaluable.

Quantify and eliminate the unseen work friction holding your team back.

It’s not just you. It’s everyone.

We can do better

Work friction slows businesses down and causes employees to disengage and burn out. It’s no longer an unsolvable problem.

Stop wasting time

Most people want to do a great job, but misaligned policies, tools and processes can cause up to 2 hours of wasted time and effort each day. It’s the company’s job to make the work environment flow.

Eliminate work friction with data

Those who do the work are the only ones who know what gets in their way. We uncover when employees experience the most friction and when it matters.

Work friction management trailblazers

A representative sample of FOUNT customers

Work Friction Resources

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FOUNT News

FOUNT Earns Spot on Built In Washington D.C. Best Places to Work List

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Research

RESEARCH: Gap Between Employees’ and Leaders’ Perception of Work Friction

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Research

RESEARCH: The State of Employee Experience 2023-2024

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Insights

You’re Giving Your Whole Call Center the Sunday Scaries

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FOUNT News

FOUNT Global’s SaaS Platform Fights Workplace Friction

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Insights

Reduce Work Friction in Call Centers and Ease the Agent Turnover Crisis

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FOUNT News

FOUNT's Next-Generation SaaS Platform Tackles Pervasive Work Friction

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Podcasts

PODCAST: Managing Friction to Improve Your Employees’ Work Experience

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Insights

What Lurks Behind Call Center Employee Attrition? Work Friction

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FOUNT News

'Work friction' is getting worse, say employees

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Insights

The Uncanny Rise of Work Friction in the Age of AI

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Research

WHITEPAPER: Work Friction

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FOUNT News

Workplace Friction: Building better productivity by reducing on-the-job conflicts

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FOUNT News

Work Friction Q&A With Christophe Martel

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Insights

The Work Friction Files, Part 1: The Real-World Cost of Missing Data

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Insights

Work Friction Lessons from Wile E. Coyote's Pursuit of the Road Runner

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FOUNT News

In 2023, generative AI made inroads in customer service

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Podcasts

PODCAST: Minimizing Friction in the Workplace

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Research

Are Wellness Programs Really a Preventive Measure?

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Events

FOUNT CEO Will Share Work Friction Insights at EP!C Conference

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Events

FOUNT is headed to Medallia Experience, February 5-7th

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Podcasts

Friction to Fiction: Crafting a Seamless Employee Experience with Christophe Martel

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Insights

The FOUNT Guide to Employee Experience

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Insights

Report: Work Friction is Behind the State of EX

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Podcasts

PODCAST: Rethinking the Employee Experience with Christophe Martel

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FOUNT News

Christophe Martel, CEO of FOUNT Global underscores the critical need for effective communication and accessibility of benefits to enhance employee satisfaction and productivity.

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Podcasts

PODCAST: Fix the environment, Not the People: Collecting Actionable Data to Mitigate Work Friction | Christophe Martel

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Insights

TO IMPROVE WORKPLACE PRODUCTIVITY, OWN YOUR WORK FRICTION: 3 ways to identify, eliminate it | Christophe Martel

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Insights

Let Data Lead the Way: Using Employee Feedback to Improve Productivity

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Insights

The Work Friction Files, Part 2: The Costly Ripple Effects of Massive Reorgs

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Insights

Spoiler Alert: Apple TV’s Severance Is a Warning About Work Friction