Work friction slows businesses down and causes employees to disengage and burn out. It’s no longer an unsolvable problem.
Most people want to do a great job, but outdated policies, tools and processes can cause up to 2 hours of wasted time and effort each day. It’s the company’s job to make the work environment flow.
Those who do the work are the only ones who know what gets in their way. We uncover when employees experience the most friction and when it matters.
A representative sample of FOUNT customers
Insights
Work Friction is Bad for Business
FOUNT News
Research: Huge Gap Between Employees’ and Leaders’ Perception of Work Friction
Research
WHITEPAPER: Work Friction
FOUNT News
FOUNT is a Moxie Award Finalist
Insights
15 Ways to Reward Employees Without Offering Money
Research
In the War over Remote vs Onsite Working, What Are We Really Fighting About?
FOUNT News
Jill Forbes Receives 2023 Moxie Award
Insights
Reduce Work Friction in Call Centers and Ease the Agent Turnover Crisis
Research
The Big, Bad State of EX – findings from The State of EX 2022
FOUNT News
Welcome to FOUNT, T-Mobile!
Insights
The Future of Work is Flow: Interview with Christophe Martel
FOUNT News
FOUNT’s Next-Generation SaaS Platform Tackles Pervasive Work Friction
Podcasts
PODCAST: Managing Friction to Improve Your Employees’ Work Experience
Insights
What Lurks Behind Call Center Employee Attrition? Work Friction
FOUNT News
‘Work friction’ is getting worse, say employees
Insights
You’re Giving Your Whole Call Center the Sunday Scaries
Insights
Reducing Work Friction Helps Retail Call Center Agents Hate the Holidays Less
